Avis (6 132)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
3 juin 2020

Don't install it. You can't get it off your website, even after deleting it. Plus it comes with the Kit app which is a pain in the butt to get rid of as well.

Michael Steddum
États-Unis
14 jours d’utilisation de l’application
Shopify a répondu 10 juin 2020

Hi Michael Steddum,
Thank you for your feedback.

Shopify Ping can be removed from your store by either disabling the chat button from the Sales Channel directly in your ...

12 novembre 2021

This app is horrible! I only wanted to add a Messenger chat on my store, something that I used to do throught the Facebook App, but now my customers can't interact with their own messenger account, neither continue as anom, they have to give their emil and all that stuff that is so annoying and we can't follow the conversation on Facebook or Messenger.

Bebecitas Boutique
États-Unis
13 jours d’utilisation de l’application
Shopify a répondu 19 novembre 2021

Thank you for writing your review and I'm sorry to hear that you've had issues using the Shopify Inbox app. I can appreciate that while having the customer enter in their ...

17 décembre 2019

Cette application est totalement inutile si vous ne téléchargez pas l'application Shopify Ping qui est uniquement disponible sur Apple IOs. Dommage.

LORGA
France
13 jours d’utilisation de l’application
Shopify a répondu 22 avril 2020

Merci pour votre avis. Afin que les utilisateurs d'Android puissent profiter de Shopify Chat, nous somme heureux d'annoncer que la version Android de Ping arrive très bientôt ...

4 août 2021

I installed this app, invested time in tweaking and testing it, added the phone app to be always responsive.
No action on the app for since testing. Now I look at my backend and the app is not even there! What's with that?!
I like the idea of what it offered, but it didn't come up with the goods :-(

Claws and Clamps
Australie
13 jours d’utilisation de l’application
22 septembre 2021

This app is not easy to use at all, customer messages cannot be reminded the first time, the use process is inconvenient, and the visitor mode cannot be set

Vogue Faces
Chine
10 jours d’utilisation de l’application
Shopify a répondu 4 octobre 2021

Hey, there. Thank you for taking the time to leave this review and leave this feedback. I would recommend reaching out to our Live support team via our Help Center (https:// ...

26 novembre 2021

When it is almost unavailable, opening the application always crashes. I checked the request for a lot of resources and reported errors.

shplen
R.A.S. chinoise de Hong Kong
7 jours d’utilisation de l’application
Shopify a répondu 30 novembre 2021

Thank you for writing your review and I'm sorry to hear that you've experienced frequent issues with the application crashing. I would recommend contacting our support team ...

24 novembre 2022

I can't reconnect back to Instagram and messenger. It says business manager error, also I have changed the business manager and I see the same issue and also get back the Apple Business Chat.

CASETEROID
États-Unis
7 jours d’utilisation de l’application
Shopify a répondu 3 janvier 2023

Thank you for getting in touch and letting us know that you're experiencing this issue. This is something I'd like to help you with, so if you're still unable to connect ...

20 août 2019

Can't figure out how to use this on desktop, how to manage conversations and where to chat. It seems to be ios exclusive. If they fix it so we can manage on desktop with multiple staff accounts it would be good.

Hang and Display
Australie
5 jours d’utilisation de l’application
Shopify a répondu 21 août 2019

Hello Hang and Display -
In order to view and reply to messages, you will need to install Shopify Ping from the Apple App Store (currently iOS only). Visitors from any device ...

16 décembre 2022

annoying app. should be delisted from the store. Repeatedly receiving emails and its too much annoying

Togs Leftovers
Pakistan
5 jours d’utilisation de l’application
Shopify a répondu 15 janvier 2023

Thank you for taking the time and sharing the feedback. We can certainly appreciate how it feels to receive unwanted emails. If you’d like to uninstall our app, then we've ...

3 février 2021

Por que dicen que es gratis si no lo es? no confundan a la gente, ahora no soy capaz de desinstalarla. me pueden ayudar?

BUY FROM HOME SHOP
Espagne
4 jours d’utilisation de l’application
Shopify a répondu 12 février 2021

Hello BUY FROM HOME SHOP, thank you for your review and feedback.

I'm sorry to hear that you are having issues with the app. Shopify Chat and Shopify Ping are completely ...