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good
so far so good :)
It helps me communicate with my customers. I get informed immediately and this enable me react immediately
It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.
Brilliant app, works well once you've got all you integrations set up. Has helped us convert a lot of sales! Love how you can see the actions customers take with their cart while the chat is happening. Also, we have found that customers can send pictures by replying via email (even though your documentation says customers can't send pictures). It would be handy though if they could attach pics directly via the chat window
I'm delighted to hear that you've been enjoying using the Shopify Inbox app and I hope it continues to be of use to you, and that it continues to help you convert more sales!
In terms of the photo function, I can see why having it added to the chat option would be beneficial to both you and your customers, so I will be sure to pass your comments onto our team who develop the Shopify Inbox app. Thanks again for your feedback. -Victor, Shopify Support
Good Service
Semplice, intuitiva e utile. La sto usando da pochi giorni ma sembra fare il suo dovere
Die App ist super. Dadurch, dass sie direkt an Shopify angebunden ist kann man jede Anfrage problemlos einem Kunden zuordnen und hat so schnell eine Berarbeitung der Anfrage geschaffen.
Fantastic chat functionality with the perfect mobile app so real-time chats are never missed. We love the visibility into what product page the shopper is on when they engage the chat. Highly recommend!