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Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.
Great app, looking forward to more features that are soon to come. Just applied the app to our site TruestYou.com
Hello TruestYou, thank you very much for your feedback and review! You are correct, we will be releasing more features soon to help with running your store.
If you have any questions, don't hesitate to contact us directly at ping@shopify.com.
Best regards,
Veronica N.
Senior Support Specialist - Ping
Great app to offer awesome customer service. Allows me to communicate directly with customers in real time to help them with any issues they may be having or answer questions asap so as not to lose the sale.
We used this app for our shop Supply Carton Boxes and Packaging Materials in Singapore https://www.cartonbox.sg . This App helps us very well to communicate with customers
Thank you for your kind review! So glad to hear you're loving the app so far. - Brie, Shopify Support
Very good application can help me better communicate with customers I hope to continue to optimize this application
Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App
It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.
It seems to be a really good way to engage with customers and I love the fact that if you miss their question, you can actually email an answer to them.
This app is great. It has helped me respond to questions from my store visitors when am off my desk. I also love the feature that lets me assign customers to my shop team. I love it.
It's great to have the opportunity to be close to your customers at anytime and be able to guide and help.