Shopify Inbox , 1 640 avis
Hi, I find the Inbox App generally pretty good. The main issue I get is that as I access the Inbox from various devices sometimes the sync between them all doesn't seem to be consistent. Also I find that messages remain unread and flagged as such on the App icon, even after they have been read. This seems to relate to the sync issue. Besides that it is a handy business tool and I would recommend people to try it.
Thank you for your feedback. It is greatly appreciated! I will provide these concerns to our developers on your behalf. - Skye, Shopify Support
It blocks the whole page and does not let the visitor exit. If they reload the page, it loads back up. This is a horrible experience.
got told by support to change the colour and icon when this is not the issue, (tried anyway)
Hi, there. Thank you for providing this feedback. It sounds like there could be a technical issue occurring here. We recommend testing this is out on a freshly downloaded version of your theme. If it doesn't occur in this theme, it is a theme error in your live theme. Please reach out to our live support for more assistance!
This app does the job, but I'd really like the option to be able to block certain countries from even sending a message or the ability to send certain countries right to the spam box.
Thank you for taking the time to leave a review, and I'm glad to hear the app is working for you! I see how a feature like this would be valuable, and I'll be sure to pass your feedback along to our developers. - Greta, Shopify Support
been using this app for months now on our website, and the app as well, no complaints, does what it supposed to :) recommended for faster communication with potential customers
Es muy buena muy completa, fácil de usar, solo le faltaria herramientas para el seguimiento automatizado de clientes
Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify!
Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.
Best App ever in shopify so far to add to your store!
Great app. Easy to use. It's smoothly integrated into my store. Love it!!! Does need some improvement to make the automation process simpler. Overall it's a great app
Exceptional Customer Service Experience with Shopify Inbox - 5 Stars! ⭐⭐⭐⭐⭐.
I recently started using the Shopify Inbox app, and I must say that I am thoroughly impressed with its capabilities. Although I haven't made any sales yet, I have had the opportunity to provide top-notch customer service by promptly responding to user inquiries, even from my mobile device.
The app is user-friendly, making it easy to manage customer interactions and stay connected with my audience. It has allowed me to enhance the overall shopping experience for my potential customers, which I believe is crucial for any online store's success.
I am confident that this app will contribute significantly to my store's growth and reputation, thanks to its seamless integration and convenience. I wholeheartedly give Shopify Inbox a well-deserved 5-star rating and highly recommend it to other Shopify store owners looking to elevate their customer service game.
Good live chat app. I prefer Shopify inbox to the rest of similar live chat apps across the Shopify app store.