Avis (5 372)
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Par note
the worst app , my clients keep sending me messages and i cannot read them or reply to them, absolutely awful app
spam option is not a feature. Getting to many ‘bot created’ mails from marketing affiliates, spammers and phishing attempts. Absorbing 30 minutes a day to cleanse my mail.
This is one of the worst developed apps shopify has put into public in a while. Settings do not stick. It keeps turning on the garbage Ai suggested text which always tries to send links to people that have nothing to do with their questions. We are on plus and it will not let me change the email it sends messages out to. Which is not the same as the store the app is installed on. The live chat emails every single reply and message instead of understanding its a live chat not an email when an agent is on. You can not see what page they are looking at or where they are from. Its just plain garbage. Almost every live chat app is complete crap this is no exception. Zendesk has the only true live chat left , and its too slow to use now
Super pratique avec les notifications push sur la tablette de la caisse. réactivité assurée.
非常に重宝しています。
お客様も問い合わせがし易く、過去の問い合わせや経過を確認しやすくとても便利です。
Bien
The Shopify Inbox app is really great and very helpful. It would be even better if customers could submit their phone number before contacting support. Also, image quality becomes low when sending images, which needs improvement. Other than that, everything is excellent.
Shopify Inbox has been a game changer for customer support and conversions.
It’s simple to set up, integrates perfectly with the store, and the instant answers + quick replies save a ton of time. I love how it keeps conversations organized and helps respond faster without sounding robotic. Highly recommended for any Shopify merchant who wants better customer experience and higher trust.
No me aparece en mi página si entro desde el celular y no hay un soporte con personas para ayudarme a ver qué es. EStaba activado en la parte de "Temas" en las "incrustaciones de apps", desinstalé y reinstalé, y nada
Easy, Smooth and Responsive. The integration is great and all the tools help manage a busy chat que.