Avis (5 855)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
4 janvier 2023

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails.
On/off switch or automation for working hours would be a plus. Overall, excellent app.

Coreana Chile
Chili
Environ 2 mois d’utilisation de l’application
15 septembre 2022

We use this app as a convenience for our customers. Lots of times we get inquiries off hours when customers are reluctant to call. It works well. I like that it will switch to e-mail if the customer leaves the store before we can provide a personalized response. I wish there was a better notification sound when someone asks a question.

90racing
États-Unis
Presque 2 ans d’utilisation de l’application
6 septembre 2023

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!

Pure Dermal Care
États-Unis
Environ 2 mois d’utilisation de l’application
15 décembre 2023

Class

Discount Supplements
Royaume-Uni
Presque 2 ans d’utilisation de l’application
23 février 2022

This app has really helped me connect with my potential customers instantly and I am confident this has helped increase conversion by at least 25% (we are a small, but growing startup)! The phone app helps me stay alert whenever a customer is trying to ask a question to complete a purchase, or it routes to our support email address so I can answer while away from service.

GnarLab
États-Unis
Environ 2 mois d’utilisation de l’application
15 avril 2022

The integration with shopify is very nice. Order information, number, customer. It's all there. Only thing is that the app on my iphone is quicker than the website. Sometimes the browser is like a minute slower with the message. Not perfect for a chat app.

Dutch Mud Men
Pays-Bas
Presque 2 ans d’utilisation de l’application
9 novembre 2023

Easy to set up the chat. It helps us to respond to customers on time.

TMCRAFT
R.A.S. chinoise de Hong Kong
Environ 2 mois d’utilisation de l’application
Modifié le 16 avril 2024

The notifications don't always work, but this has been a great way to improve our customer service, and the speed in which we get our customers what they need. Everything works pretty seamlessly in the chat (giving discounts, links to product pages, even being able to see a brief overview of the customers profile) and this allows our team to work quickly, and efficiently.

Lockhart's Authentic
États-Unis
Presque 2 ans d’utilisation de l’application
2 septembre 2023

muy buena aplicacion

Smart Shop online
Espagne
Environ 2 mois d’utilisation de l’application
21 juin 2022

Great app. Improving every time. Needs some improvements in awesome functions to work as best on marketplace.

ROSAS SAS
Colombie
Presque 2 ans d’utilisation de l’application