Avis (5 856)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 novembre 2023

Simple d'utilisation !

Gymshop
France
Environ un mois d’utilisation de l’application
15 septembre 2022

Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.

SALVAJE TENTACIÓN
Mexique
Environ un mois d’utilisation de l’application
14 avril 2022

Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.

TOMME Cheese Shop
Canada
Environ un mois d’utilisation de l’application
19 janvier 2023

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

Ninja Transfers
États-Unis
Environ un mois d’utilisation de l’application
26 août 2022

i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards

Meghriby
Maroc
Environ un mois d’utilisation de l’application
15 novembre 2023

I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!

Plum Organics Papamoa
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
21 novembre 2020

Love the ability to chat with customers on my site. Would love the option to have an away message outside of business hours.

Bloomingdeal$ Furniture Store
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 23 novembre 2020

Hello Bloomingdeal$ Furniture Store, thank you for your review and feedback! Glad you love the ability to chat with customers.

For availability hours, we are working on adding that feature so keep your Shopify Ping app up to date!

There is a great Shopify blog post on the benefits and best uses of chats. I highly recommend this read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat

Hope that helps! Get in touch if you need anything else.

Best regards,
Veronica N.
Senior Support Specialist - Ping

26 mars 2022

It is a good app that allows customers to ask direct questions. however; the delay in getting the notifications sometimes means the customer has left the site. It does send the response via email but sometimes it would be good to interact with the customer straight away - otherwise a great app

Starburst Interiors Limited
Royaume-Uni
Plus d'un an d’utilisation de l’application
Shopify a répondu 5 avril 2022

Thank you for taking the time and sharing this review. We're delighted to hear that you're finding our app good for interacting with customers. We can definitely agree that it would be good to interact with customers straight away, and we'd be happy to pass your feedback about the delays and live interactions with our development team. Cheers! -Elias, Shopify Support

20 novembre 2023

Perfect

Gratinski Tools
Roumanie
Environ un mois d’utilisation de l’application
17 mai 2022

es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta

The Witch's Cabin
Espagne
Environ un mois d’utilisation de l’application