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This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions.
Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Esta aplicación me ayuda a gestionar la comunicación con los clientes de forma fácil y cómoda. Proporciona un servicio esencial de primera respuesta, que ayuda al cliente a saber que te importa.
Honestly, its a great app. I've tested a few and this one seems the best in terms of functionality, reliability, easy of use, mobile access.... We uninstalled after the meaningly update to button design and PLACEMENT. The new design options are childish and since we cannot adjust distance from corners, we have had to set up other buttons based off where this button lands.. The update not only changed the design but also the placement, now all out buttons are out of wack. Its too much work to go in, every time the developer decided to change thing up, and adjust the other buttons.
Also in response to the review where "The app creates customer profiles on its own, so when the customer goes to create an account, it says "this email is already in use".". The developer response is spot on! The customer can click "forgot password", on the login page, to initiate the process of resetting or creating a password
Awesome tool to provide and receive information with customers.
We just started to use the app and it has already paid off to use it and yes I would recommended the app
It´s pretty good. Maybe you can do something about customers who swear but other than that it is really good.
It works good but need little more improvement in accuracy, notification and instigation. Overall works good.
App Muito legal.....................................................................................
Recomendo.
Sehr gutes Tool mit dem man schnell mit Kunden kommunizieren kann. Bietet Deinem Onlineauftritt auf jeden Fall ein Plus!!