Avis (5 504)

Note globale
4,8
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
10 juillet 2024

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

Scrap n Patch
Australie
Presque 5 ans d’utilisation de l’application
4 septembre 2024

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

lisanoto
Canada
Environ 2 ans d’utilisation de l’application
2 juillet 2024

The app allows for increased sales of products by putting the customer at ease about the purchase.

GOLF CAR RANCH
États-Unis
Plus de 3 ans d’utilisation de l’application
19 juillet 2024

Wish it could be Text not e-mail....

Willi's Ski Shop
États-Unis
Presque 2 ans d’utilisation de l’application
28 juin 2024

Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff

Personal Health Shop
États-Unis
Presque 2 ans d’utilisation de l’application
26 septembre 2024

It works good to contact with customers

Technocontrollers
Royaume-Uni
Plus d'un an d’utilisation de l’application
30 juillet 2024

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

MVHStudios
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
22 juillet 2024

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Leadership Books
États-Unis
Plus d'un an d’utilisation de l’application
20 août 2024

it is very useful but if they give the edit option that will be very useful

Martin Pacemaker
Inde
4 mois d’utilisation de l’application
19 juillet 2024

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

Depot Eshop
États-Unis
Environ 2 ans d’utilisation de l’application