Shopify Inbox

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

The app allows for increased sales of products by putting the customer at ease about the purchase.

Wish it could be Text not e-mail....

Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff

It works good to contact with customers

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

it is very useful but if they give the edit option that will be very useful

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!