Shopify Inbox

It works good to contact with customers

Easy to use. Notifies when customers have communicated and are waiting for a response.

So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.

Works well, and we don't have to worry about adding a 3rd party chat app.

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

Amazing Service, easy way to reach local customers

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

All good, we have been using this app on J30.co.uk for about a month and works well

It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.

Really good, works great, on desktop, on mobile. I'm always in touch with existing and prospective customers.