Avis (5 735)

Note globale
4,7
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
2 septembre 2022

Very user-friendly and the desktop notifications are very useful especially if you aren't on your shop the whole day.

Shop At Pink Book
Afrique du Sud
Environ 2 mois d’utilisation de l’application
25 avril 2022

Ich finde das Tool bis auf ein paar Kleinigkeiten sehr gut! Allerdings antworten viele nach erfolgter Anfrage und Beantwortung nicht mehr. Woran das liegt ist mir bisher schleierhaft. Auch werden Gästeanfragen nur mit Kürzeln, die keine Rückschlüsse auf Personen zulassen angezeigt.

Rufus'n Team Shop
Allemagne
Environ 2 mois d’utilisation de l’application
28 novembre 2023

Toimii hyvin! Ainoa ehdotukseni olisi lisätä ponnahdusilmoitus asiakkaille, kun asiakaspalvelu on paikalla. Tällöin asiakas tulisi matalalla kynnyksellä laittamaan viestiä. Muuten käyttöliittymä on selkeä eikä muita ongelmia ole ilmennyt.

https://politiikkakauppa.fi

Politiikkakauppa
Finlande
Environ 2 mois d’utilisation de l’application
Modifié le 22 août 2023

It's great but I need to be able to delete a sent message.
Or alter it. Then it will be 5 stars.
Cheers

Party Dudes
Nouvelle-Zélande
Environ 2 mois d’utilisation de l’application
Shopify a répondu 11 août 2023

Thank you for your review! -Emily, Shop Support

8 juillet 2022

It's really good, but not as good as some 3rd party apps. I like how I can like products and make recommendations, but I experience lag, transmission errors, and the alerts seem delayed at times.

Sky High West Chester
États-Unis
Environ 2 mois d’utilisation de l’application
18 novembre 2023

Hello, this app is simple and convenient, and it is effortless for novices to use it. But after I downloaded this APP on my phone for the first time and logged in to use it, the shopify account on my phone automatically went offline and I couldn't log in. I don't know what the reason is, and I don't know how to solve this problem. I can only use my computer to operate Shopify now.

Wander Times
Chine
Environ 2 mois d’utilisation de l’application
Shopify a répondu 20 novembre 2023

Thank you for your review! I am sorry to hear you have not been able to use the Shopify app. I recommend uninstalling the app and reinstalling it to see if that refreshes the connection. If not, please contact our Support Team (https://shopify.link/qL3P) for further help. -Emily, Shopify Support

12 avril 2022

The app has some very good features like Initial FAQs, snipits and access to products for linking and sales. Being able to answer questions on the spot is quite nice and has helped make sales. My only complaint is that my customers are not able to attach files in the chat and this can be an inconvenience if a customer needs to send an image. It would be nice if this could be incorporated into the app. Other than that it's great.

ToBeHis
États-Unis
Environ 2 mois d’utilisation de l’application
Shopify a répondu 2 mai 2022

Thank you for taking the time to share such a detailed review, and we're delighted to hear that you're enjoying the features on Shopify Inbox! We understand that customers being able to attach files is important to you, and we'd be happy to submit a feature request to our development team on your behalf for future considerations. Cheers! -Elias, Shopify Support

14 mai 2024

New to it but so far, easy to use and very handy for customers to get in touch!

Gilded Ferret Jewellery
Royaume-Uni
Environ 19 heures d’utilisation de l’application
23 septembre 2023

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THE NEWAVE STORE
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
29 septembre 2022

Phone chat can't attach photo. If phone chat have attach photo function will be better. For other function so far so good.

aerofairing
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Shopify a répondu 10 octobre 2022

Thank you for taking the time to write your review and provide us with your feedback. I can see why having the option to send photos in the chat would be beneficial and I will be sure to pass your request onto our development team for Shopify Inbox. -Victor