Shopify Inbox , 4 350 avis
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It's simple to us, it sends notifications to my email facilities as a backup reminder. It's just a great facility for our company.
Has come in very handy with responding to customers who may have any questions about our products!
Molto utile per chattare con i clienti sia da app che da mail. Funziona! Scrivono e si riescono ad avere anche conversazioni piacevoli oltre il lavoro. Consigliata!
i don't always know i have something in my inbox, but that is my fault. i think it is great!
Not very happy with it. There's always a "delay". By the time a customer's message comes through to me, and I try to respond, they have left the store. Yesterday a customer kept messaging wanting a product. I answered her 3 times, with the direct link!! She kept asking, as if she wasn't getting my reply!!! This happens CONSTANTLY! I'm so frustrated an annoyed with this app! I can respond to a customer, and they never see it!!! I KNOW it says it will go to their email, however at least 90% of the time they either never see the email, or have lost interest!
Hi there, Rene's Creations Boutique.
Thank you for stopping by and sharing your experience.
We're sorry to hear you haven't had an ideal time navigating the app. I understand there's been a delay between messages sent and received.
I'd like our team to take a more detailed look into the issue and troubleshoot with you. If you'd like, you can contact our team via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
The app has performed very well and provides my clients another way to communicate with us.
Top App, works very fine, fast in functioning, not issue so far. Therefor I have given 5 Stats.
Shopify Inbox is an absolute game-changer! Its ease of use and built-in features just make so much sense, especially for someone looking to streamline their customer interactions. It's fantastic how it works seamlessly right out of the box, allowing for direct and swift communication with customers. Highly recommended for anyone aiming to enhance their customer service experience effortlessly!
Very simple setup and usage, I get notifications immediately on my phone when a customer contacts me, and has led to sales.
Great for getting to know your customers better in a timely manner.