Avis (5 731)

Note globale
4,7
Nombre d’avis par note
  • 78 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
31 mars 2024

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

empirical water
États-Unis
Plus d'un an d’utilisation de l’application
3 décembre 2023

Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.

WeatherTech CH
Suisse
Environ un an d’utilisation de l’application
16 août 2024

ok

MiniSplits4Less
États-Unis
Plus de 2 ans d’utilisation de l’application
29 février 2024

Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.

Pit Crew Cycles
États-Unis
11 mois d’utilisation de l’application
24 avril 2024

It is nice and can get better and more reliable.

Luxurious Rugs
Australie
Presque 2 ans d’utilisation de l’application
22 mai 2024

I like the Phone app as it makes it so customers can actually be communicating efficiently with support.

Blue Moon Delta
États-Unis
Environ un mois d’utilisation de l’application
8 juillet 2024

Macht was es soll! Vielen Dank

Halsband-Zubehoer.de
Allemagne
3 mois d’utilisation de l’application
11 avril 2024

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

Mangalore Spice
Inde
Environ un an d’utilisation de l’application
28 novembre 2023

This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!

Kamala's Own Perfumery
États-Unis
Environ 2 ans d’utilisation de l’application
23 janvier 2024

I would recommend the app to any Shopify website owner because it is very convenient to manage communications with the customers even if we're not online when they send a message. I gave only 4 stars because even though I was working on my website the inbox window did not open when the customer opened a chat. I was alerted later to a message in the inbox.

Coastal Party Supply
États-Unis
Environ un an d’utilisation de l’application