Avis (6 132)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
2 février 2024

L'équipe technique n'est pas réactive quant au problème de forcer le client à donner ses informations personnelles avant de pouvoir accéder au chat.

Plouf!
France
Environ un an d’utilisation de l’application
13 septembre 2022

I wish there were more customization features, being able to control the size of the box, and font. The chat box takes a big chunk of the website. There is also no control over the auto pop-up.

Sofia Al Asfoor
Bahreïn
Environ un an d’utilisation de l’application
Shopify a répondu 7 octobre 2022

Thank you for taking the time to share your feedback with our team. We appreciate your request for more control with styling of the app, and we will be sure to share this ...

4 novembre 2022

Email notifications for every damn message sent! What a pain in the rear. HOW DO I SHUT THIS CRAP OFF?

Built eBikes
États-Unis
Environ un an d’utilisation de l’application
Shopify a répondu 28 décembre 2022

Hey, there. Thanks for taking the time to leave us a review for Shopify Inbox. We appreciate you letting us know that the amount of notifications you're receiving are ...

Modifié le 16 juillet 2021

absolutely terrible once again!! I dont know who is responsible for the development of this branch, but it should be fired long ago. Shopify inbox is almost as bad as the previous iteration: 1 - When a customer tried to start a conversation the dialog caption is asking for payment info, when presenting a field asking for the email. Payment info?? What?
2 - app continues to fail to notify, or ...

Bem&star Essencial
Portugal
Environ un an d’utilisation de l’application
Shopify a répondu 3 février 2021

Thank you Bem&star Essencial for your review, feedback and patience!

I understand the frustration of not having access to same the same features offered on iOS for Shopify ...

9 octobre 2023

not good it blocks my menu and blocks online store on mobile

Livelite Athletica
Canada
Environ un an d’utilisation de l’application
Shopify a répondu 11 octobre 2023

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's ...

2 août 2021

Why we cannot give negative stars?? Minus 1000 for us, it installed by itself on a perfectly working chat (Ping) and is now asking our customers for their phone number to start a simple chat, we basically lost every contact with our customers, shame on you!

Ariel's Vibes
États-Unis
Environ un an d’utilisation de l’application
23 juin 2021

We got this app with the hope of converting site traffic into sales. Unfortunately, this app has been crashing from the start. 1. We're able see msgs being sent from the site but receive error msg when trying to reply:
3. Unable to open the App after closing, kept getting the 'white screen of death' with the Ping logo
4. At app startup, keeps going back to setup: 'Add Shopify Chat'

Ziziphus Skin
Canada
Environ un an d’utilisation de l’application
30 novembre 2021

Can't work. I can't view my message. The web can't be loading this app may have a big problem. I have try several day it is still can't view it. How to do that? come on. omg.

Hifi-express
Chine
12 mois d’utilisation de l’application
Shopify a répondu 1 décembre 2021

Thank you for writing your review and I'm sorry to hear that you've had this issue. If you can't load the app I would recommend checking that you have the latest version ...

24 juillet 2022

All I'm getting lately is spam! How do you get rid of this? The only way I see is to get rid of this app. I asked a support question and all the so-called experts came after me! Now it's wasting my time

Undercollar
États-Unis
12 mois d’utilisation de l’application
Shopify a répondu 15 août 2022

Thank you for writing your review and I am sorry to hear that you've been receiving so many spam messages through Shopify Inbox. This is unfortunately often unavoidable when ...

3 août 2021

no install this app its impossible to remove ! en plus elle est vraiment moche de ouf c'est abusé !!!

yunk™
France
11 mois d’utilisation de l’application