Avis (6 132)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
20 novembre 2023

Sehr gute App!

MeineMarine
Allemagne
Plus de 3 ans d’utilisation de l’application
21 février 2023

I love this app! It makes it convenient and easy to respond to my customers in a timely manner. Resulting in sales.

Scenic Bridal Things
États-Unis
Plus de 3 ans d’utilisation de l’application
6 juin 2024

Shopify has decided that we no longer need to see statistics of how our staff are doing in Shopify inbox and removed:

1. Average response time
and mainly
2. Sales

Why would you even think that we don't need to see performance of this sales channel?

Shopify support was NOT able to solve this.

Artlogo
Royaume-Uni
Environ 2 ans d’utilisation de l’application
Shopify a répondu 18 juin 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared ...

20 mai 2022

instant communication - fabulous! Really like getting the instant notifications to help my reach out to my customers while they are browsing

Flutterby Happy Treasures
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
16 janvier 2024

This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.

The mobile app is fantastic as well.

The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a ...

Clearsource
États-Unis
Plus de 3 ans d’utilisation de l’application
27 mai 2024

very handy

lovescottish
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
17 décembre 2023

I would recommend it, but sometimes it is hard to find.

Doolittle
États-Unis
Plus de 3 ans d’utilisation de l’application
11 avril 2024

Works well

Cipher Flower
États-Unis
Environ 3 ans d’utilisation de l’application
Modifié le 9 juillet 2024

Shopify Inbox has helped us to fine tune and streamline our customer service process. The ability to get back to customers on our time frame is a game changer and has helped us to improve our customer service and customer engagement tremendously! Now no question goes unanswered and minimal leads are lost.

PWC Parts Yard - New & Refurbished Watercraft Jet Ski Parts
États-Unis
Presque 2 ans d’utilisation de l’application
11 juillet 2024

iT'S TIMELY AND EASY TO USE

Good Quality Products
Royaume-Uni
12 mois d’utilisation de l’application