Shopify Inbox , 4 373 avis

Note globale
4,8
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
27 juin 2023

constantly being harrased by marketers, freelancer & fake shopify employees.
so if youre interested in that then here you go.
i turned off the chat & inbox but yet IM STILL GETTING THESES SPAM MESSAGES

Majestic 5 Printz
États-Unis
7 mois d’utilisation de l’application
26 mai 2023

Shopify inbox is all spam. It’s a waste of time and detracts from actual customer engagement. Wish it were more reliable and could filter the bots out.

WearWells
États-Unis
11 mois d’utilisation de l’application
Shopify a répondu 31 mai 2023

Hi, there. I understand how frustrating it can be to receive spam messages, and that your time is much better spent helping customers. You do have the option to block a conversation, though I know this can also be time consuming if you're receiving spam from multiple users. While we can't block spam entirely, we'll continue to look for ways to reduce it. Thanks for taking the time to share your review! -Sophia, Shopify Support

9 octobre 2023

not good it blocks my menu and blocks online store on mobile

Livelite Athletica
Canada
Environ un an d’utilisation de l’application
Shopify a répondu 11 octobre 2023

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's position vertically. If you need assistance with that, please don't hesitate to contact our authenticated support team: https://bit.ly/2AWw5VA. Thank you! -Shay, Shopify Support

24 août 2023

chat icon is directly over Checkout button for some themes and diasables function of it. not recommended...

OceanWash
Allemagne
5 mois d’utilisation de l’application
Shopify a répondu 29 août 2023

Hi, thanks for taking the time to share your review with us. Our developers are aware of the issue with the chat icon in obstructing the cart pop-up or drawer, and have since pushed a fix for this.

If the issue still occurs on your store, please uninstall the Shopify Inbox app, then reinstall it again as this should help fix the issue. If it doesn't however, you can get in touch with our support team via the Help Center: https://shopify.link/qLKl so that we can conduct a more in-depth investigation on your account. Thanks! -Kimi, Shopify Support

17 juin 2023

it is a spam magnet!! get it if you want to be inundated with nigerian digial marketers every hour of the rest of your life

DecksyDesigns
Australie
4 mois d’utilisation de l’application
Shopify a répondu 20 juin 2023

Hi, there. We appreciate you reaching out and sharing your experience. Earlier last month, our development team enabled hCaptcha to Shopify Inbox to help reduce spam and blocking conversations one by one. If you'd like, you can give the app another try to test out this new feature. We hope this helps! - Moira, Shopify Support.

14 août 2023

I liked the instant connection with my customer! But I got ~10-20 people chatting and wasting my time: I am a Shopify Expert and I can help you......
Crazy! I disabled the app! Sad!

Vetted Valuables
États-Unis
7 mois d’utilisation de l’application
Shopify a répondu 15 août 2023

Thank you for your review! -Emily, Shopify Support

30 octobre 2023

not working for out company, app won't let you exit on mobile or go back to the main page with the insane questions

Abode Jungle
Royaume-Uni
Environ 2 heures d’utilisation de l’application
29 décembre 2023

No funciona, es una app inutil!!!!

Frikopolis
Brésil
Environ 12 heures d’utilisation de l’application
2 août 2023

es gibt kein schliessen Button und man kann das Fenster auch nicht klein und dezent machen. Auf jeder Seite taucht es ungefragt wieder auf.
Einstellungsmöglichkeiten sehr bescheiden.

inn-out-shop
Allemagne
Plus de 2 ans d’utilisation de l’application
12 juillet 2023

Je n'ai que de la publicité de développeurs des US, Ouganda ...etc C'est désagréable et ca ne peut pas se parametrer. Donc j'arrête

lebijoudentelle
France
Environ 2 mois d’utilisation de l’application