Shopify Inbox , 4 345 avis

Note globale
4,8
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
11 janvier 2024

The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.

Mootes
Suisse
6 mois d’utilisation de l’application
Shopify a répondu 13 janvier 2024

Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support

25 mars 2024

This is a really good way to be in touch with your customers and hence convert more

The Coconut Store
Inde
4 mois d’utilisation de l’application
21 mars 2024

enjoy the ease of contact with customers questions

OneStopDIYShop
États-Unis
Environ un mois d’utilisation de l’application
20 février 2024

Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.

GHW
Nouvelle-Zélande
Plus d'un an d’utilisation de l’application
23 mars 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?

Sequent Microsystems
États-Unis
1 jour d’utilisation de l’application
26 janvier 2024

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

SUMSTUFF4U
États-Unis
4 mois d’utilisation de l’application
16 février 2024

Got instant messages from customers, enhancing sales !

LittoHot
R.A.S. chinoise de Hong Kong
Presque 2 ans d’utilisation de l’application
Modifié le 27 mars 2024

Works well for us to date. Easy to set up and configure.

Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Hic!
Royaume-Uni
20 jours d’utilisation de l’application
Modifié le 19 février 2024

very helpful app, has been used by self and customers quite a lot

12345

DaddyPop Ltd
Royaume-Uni
4 mois d’utilisation de l’application
17 avril 2024

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

MASSIMA RITA
Chili
Plus d'un an d’utilisation de l’application