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I like the app. It lets me stay connected.
Elles est simple d'utilisation, connecter directement avec les produits
There are a lot of negative reviews about this app, but I've been using it for a couple of years and really like it. It has improved a lot over that period. It used to be that messages could get lost, but that's not the case anymore. You can see if a customer is still online and if they're not the replies are sent by email. IOS users get the replies via Apple Chat (if you set that up). Ideally, I'd like the option to be able to hide the icon and instead link to chat, e.g. from a contact-us page or in a menu, but otherwise it works for us. Great app for no additional cost.
Thank you for providing your review and for letting us know how you were finding Shopify Inbox, and I'm delighted to hear that it's been of use to you! I can appreciate why hiding the icon would be better for you and I will pass that information on to our development team. Thanks again and we greatly appreciate your feedback. -Victor, Shopify Support
Really good tool and easy to use
Hey its an awesome super simple APP ... slightly limited be awesome to have the ability to add another 2-3 auto questions but otherwise zero complaints savvytouch.com
It's a good spot to interact with customers. Can be a little cumbersome when not immediate and it flips to emailing.
application très utile et fluide . Je recommande !
Incredible app! A must-have for every business. It's incredible how it gets leads every day, the mobile app is excellent too.
Thank you so much for your feedback, I am glad to hear the app is working out well for you! -Ivy, Shopify Support
Intuitive and good function
好