Shopify Inbox

Dev team finally fix shops switching function and it works.

Suggestion:
1. Add "Long press msg to reply" function like whatsapp, so seller can reply each questions precisely in inbox.

2. Add "Recall / Delete" function which both parties type wrongly.

3. Improve uploaded picture quality, we need display HD pic.

4. Just copy everything from whatsapp will do.

It's ok.

It's class!

we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. The addition of the unified inbox assists greatly so that one person can manage the inboxes for all stores. It would be great if there was an automatic assignemnt feature so that only one perosn got notifications rather than all the users. the assigned user could then assign it to another if necessary.

Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach

pas mal

A very useful tool for keeping in touch with customers and potential customers

It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.

Excellent service

easy to respond