리뷰 (4,691)
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평점별
Good
If you haven't added a live chat option this is great...
The Inbox app from Shopify is excellent, it features:
- Quick replies for pre made replies
- Add product links to the chat
- Assign chat to staff
- You can send photos
- There is a dedicated mobile app for ios and andriod.
but it's not perfect: here's a list of features I wish it had:
- Option for Private chat
- Email the chat transcripts
- Video calling options
Also, on occasions it can be a little slow on the notifications. Also sometimes store collaborators get notified of chats... these issue to one side. I really love the live chat though and so far it has added value to our shopify store.
Hey, there! Thank you so much for taking the time to leave a review. I'm glad you're enjoying Inbox overall and feel that it's beneficial for your business. I can definitely understand how useful it would be to be emailed chat transcripts and to have a video calling option - I'll be sure to share that feedback with our developers. In the meantime, you can view conversation details in each customer's profile. All chats should be private by default, however please feel free to reach out to our support team (https://bit.ly/2AWw5VA) if I've misunderstood the request.
Feel free to reach out to us about any notification issues as well, and our team will be happy to take a look. Thank you! - Brie, Shopify Support
Shopify Inbox har økt antall bestillinger og sikret oss flere som ellers vi hadde mistet. Ser også at når vi er raskere til å svare så stiger bestillingene. Derfor prioriterer vi nå Shopify Inbox. Rask implementering og enkel å bruke. Glad vi startet med en gang forslaget dukket opp.
CEO Frank Christensen, gavetorget.no
Shopify Inbox has increased the number of orders and secured us more that we would otherwise have lost. Also see that when we are quicker to respond, the orders rise. That's why we now prioritize Shopify Inbox. Fast implementation and easy to use. Glad we started as soon as the proposal appeared.
CEO Frank Christensen, gavetorget.no
I sell Panoxol a Patented Herbal supplement that lowers blood pressure. This is a tricky category. Shopify Inbox was helpful to allow me to answer product questions right away for my customers. I have nothing to compare against except Facebook.
ottima, davvero ottima! mi aiuta tantissimo a parlare con i miei clienti. La ritengo un ottima opportunità!
Excelente!
Perfect an just what my store needed. Plus side it is free. Shopify need to make more apps for free like this
Veldig bra. lett og bruke. vi får en god kommunikasjons mulighet med alle kundene via denne. funker bra
Es muy buena, me permite ver todo lo referente a mis pedidos, si están en proceso de envío, en tráfico o con problemas al igual que atender las dudas de nuestros clientes que escriben por inbox.
Esta aplicación me ayuda mucho a agilizar mi trabajo.
ottimo app per chi vende onlne