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So far so good. I wish it shows the SKU of the item the customers browsing instead of: XXX messaged you from xxx page.
Thank you for writing your review and I'm glad to hear that you're enjoying Shopify Inbox thus far. I can see why this would be helpful and I'll be sure to pass your comments onto our app development team; we appreciate your feedback on this. -Victor, Shopify Support
It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.
Funktioniert zuverlässig und schnell. Die schnelle Beantwortung der Fragen auf dem Handy macht es deutlich einfacher und flexibler.
Clean and easy to use, straightforward and works well. Setup is easy, configuration is easy and use is easy.
Contatto immediato con i clienti. Molto utile per dirimere dubbi e questioni. Funziona molto bene. La consiglio
Its quite good but really needs a transcript email function
Simple, efficace, avec plusieurs fonctionnalités comme la mise en place de messages automatiques ou encore la possibilité d'envoyer le lien de l'article au client directement.
Parfait pour mon utilisation !
Easy to use and very convenient. Has also lead to many sales we would have not otherwise gotten
This app is useful, easy to use, I use it in my store and I recommend using it. To the dev: I would suggest making an improvement on the contact, where we have the user name and bellow we have messaged you from [Page title], currently, it shows only the page title and it's not enough, would be good if we add some unique information like SKU or the link to the page, a lot of users contact me and asking me a question about the product without saying the product name.
Thank you for taking the time to share this review and recommending our app! We appreciate the detailed feedback, regarding capturing unique product information to help merchants identify the products that customers are inquiring about, and we'd be more than happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
Amazing, using it for months now, it's a great alternative to tawk.to where we can combine all of our platforms into just one