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It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.
Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in Inbox. We're always looking to make our products better, and if these integrations would add more value, then I'm happy to pass them along to the Product Team for consideration. It's feedback like yours that helps us continue to offer bigger and better products! I can't comment on when such integrations may exist, but you can rest assured that our team is aware of your feedback. Thanks again! -Imogen, Shopify Support
I like that I can see what the customer has in their cart when I chat with them, so I can personalize the conversation further.
Thank you I like this a lot. It helps me have direct connection to my customers.
Works flawlessly.
Great way to allow your customers get in touch with you. Helped us get few extra sales since we started using it.
It is a great and practical application, in our opinion, the only problem is that it sometimes logs out of the account automatically from the mobile device application. thanks. ( www.rehome.com.tr )
I like it, but somehow I'm getting all my instagram messages on here and it's kind of a pain because most of them are not customers.
We used this app for our shop Supply Carton Boxes and Packaging Materials in Singapore https://www.cartonbox.sg . This App helps us very well to communicate with customers
Thank you for your kind review! So glad to hear you're loving the app so far. - Brie, Shopify Support
Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!
good