Shopify Inbox

Hi Wayanad Green Fresh, thank you for the 5 star review!

I'm so glad to hear that you found installation and using the app easy! We always recommend that users should install Shopify Ping app on a mobile device in addition to using our desktop version of Ping (shopifyping.com) - that way notification won't be missed!

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Thanks again,

Ruby C.

Senior Support Specialist - Ping

*** GOOD NEWS! We have just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop. ***

Hi a yellow giraffe!

Thank you for your feedback!

There are some features that were not added in this initial first version of Shopify Ping for Android that we intend to incorporate in future updates. Features that are integrated into the iOS version of Ping such as sharing product pages, draft orders, discount codes, setting availability hours as you mentioned, as well as working with Kit, will be added in the future as we build upon Ping for Android. :) 

If you have any other feedback, or any questions at all, please don't hesitate to reach out to us at ping@shopify.com.

Take care,
Ellis from Ping and Kit Support.