Shopify Inbox

easy to use

It's ok.

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

It's class!

We miss the Facebook and Instagram integration.

Good App for shopify. Good user experience

I would recommend a Shopify Inbox for Shopify Store

pas mal

The app is good but we need a way to download our entire Interactions/Conversations (i.e. Chat Threads) with each customer.

I just had a difficult customer. I need to present and defend my case to third parties (Bank).

As things are right now with Shopify Inbox, the only way to do it is by screenshooting everything screen by screen. This is impossible, inconvenient, unmanageable if the chat thread is long.

Please do something about it !

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.