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Helpful for fixing customer queries in real time. Allows us to stay on top of our communications and deliveries.
I'm delighted to hear that the Shopify Inbox app has allowed you to better manage communication with your customers and stay on top of queries as they come in. Thank you for writing your review and sharing your experience using the app here. -Victor, Shopify Support
very useful and professional. The customers contact with us easily and we can reply to them offering a good service.
Thank you for writing your review and I'm delighted to hear that the app has helped you stay in regular contact with your customers! We appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support
Game changer really helps me scale my business and pull in extra sales. The ability to suggest products and share pictures is very valuable.
Hey, Recovery Chip! Really glad to hear the app is working well for you. Thanks so much for your feedback. -Ivy, Shopify Support
I'm really happy with Shopify inbox. It makes every message and inbox uncluttered, easy to use and it looks nice.
Uso la aplicación para ver quien se ha dirigido a nosotros a través del chat y echo de menos que me avise directamente cada vez que ocurra. Gracias
A fecha de 13-02-2023 Estoy satisfecho porque recibo avisos de las interacciones en mi tienda Inbox. Gracias.... Modifico la puntuación
The app is so helpful and convenient with helping me maintain contact with my customers. The Auto responses are great as well.
Our customers LOVE THIS! Plus I can easily get sales by popping the product into the chat. Would like to be able to generate coupons as well.
Hey there, Karla and Co. Thanks so much for taking the time the leave a review for Shopify Inbox. So happy to hear it's been a good value and part of your Customer Service workflows! Your suggestion here for generating coupons within Inbox is a great idea, especially when having a positive interaction with a customer. I'll go ahead and bring this request to our Development Team, so they can evaluate bringing it to Inbox in the future. Thanks again! -Imogen, Shopify Support
Great app it does what it says. I get all the customer messages and you can have auto-replies. I get the messages on my phone which makes things very convenient.
Weird the negative reviews, they want all the features in the world from this App for free. I think this is a simple and great app, direct to the point and doesn't impact your store speed at all. Thanks Shopify
Hello Provetto, thank you so much for your 5 star review and awesome feedback!
We love you are enjoying the simplicity of the app and the current features. We are always working to improve it so there will definitely be new options in the future that will hopefully be useful to you!
If you ever need any assistance, please reach out to our team directly, ping@shopify.com
Wishing you the greatest success!
Hope that helps! Get in touch if you need anything else.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
Me gusta esta app, deben de mejorar algunas cosas con las integraciones de Instagram, Facebook etc, seria genial si pudieran integrar Tiktok u otras aplicaciones.