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Good app
I can respond to customer with this Inbox right the way. But I wonder if I can initiate chat or writing to customer with this Inbox?
Hi, there! Thanks for your review! You are correct, the conversation will display as a chat box. There is currently no option however, to initiate a chat with a customer manually. - Skye, Shopify Support
less useful now that facebook and instagram not in the same box too few automated responses
Thank you for your review! -Emily, Shopify Support
Used app to connect my messaging account to my Shopify store. Works, but needs further feature upgrades.
非常好用，可以即時後消費者溝通，手機ＡＰＰ也能即時回覆消費者
Super fijne app!
As long as there is chat, the program keeps sending emails, one for each line of conversation.
Even if you cancel all notification options in the settings, it will still be the same.
Frustrating, no technicians to fix or advise.
Thank you for taking the time and bringing this to our attention. It looks we'll need to take access your account in order to get a closer look at the issue and collect some logs for our development team. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and we'd be happy to assist you through live chats or emails. Cheers. -Elias, Shopify Support
Adorando esse aplicativo, ele esta sendo super válido para minha empresa. É fácil de usar e eu indico.
good.
Would be even more helpful if we can connect to other apps such as what's app and emails. It's simple and easy to use.
Hey there, Glamour Us. Thanks for taking the time to leave us a review for Shopify Inbox. Being able to integrate other communication apps like WhatsApp or your email would be great to allow for a one-stop solution for all of your business communications. I'll be sure to pass this piece of feedback along to our Inbox Team, so they can look into adding this in a future update. Thanks again! -Imogen, Shopify Support