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Well, it's been while I'm using the app and it's pretty cool as it helps me to contact much easier with customers
This is another app (like Shopify Email) that Shopify has released before it is very functional. There is a message to start the chat that you can't get rid of. My customers accidentally set it off and then give up and leave the app. Even the Shopify support person did the same thing.
Easy to use and the tag function is good.
Works great. It would be nice if there was a search function to easily search through existing and old messages.
Thank you for taking the time and sharing this feedback with us! We're delighted to hear that our app is working great and we understand that you'd like to see a search functionality for older messages. We'd be happy to share this suggestion with our development team for future considerations. Cheers! -Elias, Shopify Support
Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.
Se cierra la sesión muy seguido y no puedo ver los mensajes; tengo que chequear si está iniciada para no responder tarde algunos mensajes
Logs you out whenever you travel overseas (so don't forget your password) - the absolute rubbish we've come to expect from the utterly useless development team at Shopify.
Update: since contacting support regarding the issues I have with this app, I have been inundated by spam conversations offering marketing services (none received in the 12 months prior, at least 30 spam conversations received since). Coincidence? I wonder!
Hi, there. I understand that it must be frustrating to login again when you're in a new location, and I appreciate you sharing your feedback here. I'll be sure to let our developers know about what you've been experiencing. Thank you! -Sophia, Shopify Support
Please guys you need to add Whatsapp chat integration into Inbox.
I like the new updates showing customer order details. thanks
Thanks so much for taking the time and writing this review! We're delighted to hear that you like the new update on showing customers' order details. We also understand that you'd like to see a WhatsApp chat integration and we'd be happy to pass your suggestion along to our Development team.
That being said, if you need a chat integration for WhatsApp in the meantime, then we'd recommend trying something like 'WhatsApp app by Super Lemon' (https://bit.ly/3cnd55S). Cheers! -Elias, Shopify Support
The app has helped connect with customers who would like to engage with our business to help them make a purchasing decision.
Great app. Improving every time. Needs some improvements in awesome functions to work as best on marketplace.