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Does what it is supposed to do.
This app would be a world more useful if you can change the ringtone as the current one is extremely difficult to hear if the phone is in its usual place... my pocket!!!
Hello crkd.guru, Thanks for leaving a review and for the feedback!
Unfortunately, changing the notification sound on a third party app is a limitation of Apple devices. You can universally raise or lower the volume, but not change the sound.
If you ever need any help with Shopify Ping or Apple Business Chat or Shopify Chat, get in touch with our customer service team at ping@shopify.com.
All the best to your future success!
Best regards,
Ruby C.
Senior Support Specialist - Ping
Prima app! Echt een aanrader om met je klanten via de mobiel te communiceren. Mooie manier om de klanten extra aandacht te geveb
Very easy to use both online and on a mobile.
It's good to have a quick way to interact with customers.
Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.
tenemos algun problema con las estadisticas de seguimiento
llevamos mas de un mes sin encontrar una solucion para esto. por el resto bien
I like this app, it has landed me some good sales one way or another. Its a good way to start a conversation with a customer. My only problem with it is that it needs to have an option to block fake users.
I nearly removed the app as I was getting spammed with suspicious links from what was clearly a bot. It has stopped for now though.
Yes its great to have enquiries in one place and I find it very easy to answer to queries quickly. I think our customers really appreciate it!
Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.