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It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.
Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in Inbox. We're always looking to make our products better, and if these integrations would add more value, then I'm happy to pass them along to the Product Team for consideration. It's feedback like yours that helps us continue to offer bigger and better products! I can't comment on when such integrations may exist, but you can rest assured that our team is aware of your feedback. Thanks again! -Imogen, Shopify Support
I really like this app. It helps to contact customers and marketing professionals who offer a transaction.
very easy very good app for customer support. integration with other apps are easy. thanks shopify..
Hi Sanare Shopping & Sanare Go LLC, thanks for the wonderful review!
I'm glad to hear that you are having a good experience with the app thus far. If you ever have any questions or feedback, please do reach out to our support team at ping@shopify.com.
Best,
Ruby C.
Senior Support Specialist - Ping
Best App ever in shopify so far to add to your store!
Great app. Very useful for getting quick messages from customers while they browse online at your website. Really love this app and has helped us sell more to our customers. Highly Recommended for all Shopify Merchants. Fun Foods Canada https://funfoods.ca
I love the ease of Shopify inbox. Everything Shopify does is easy, including reaching out for support. They really are awesome!
I am very happy with this app. I can communicate easily with customers. It works well and it is easy to use
www.luxevaas.nl is zeer tevreden over deze app. Ons service center bied onze klanten nog meer mogelijkheden om een goede conversatie te hebben met onze klanten.
Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.
I really like that we can see customer activity within the chat app, and I can address their questions without having to wait for them to let me know what is going on