Shopify Inbox , 리뷰 4,296개

nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).

The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

Very easy to use

Le brinda a nuestros clientes la oportunidad de poder comunicarse con nosotros a traves de un chat algo mas profesional y diferente, aparte las notificaciones llegan inmediatamente a varios celulares que tengas registrados con eso podrias responder desde varios dispositivos. Realmente Shopify y sus aplicativos son increibles.

love this always going to be using this app

The app has performed very well and provides my clients another way to communicate with us.

如果能下载安卓手机的APP应用就更好了

Thank you

Super, enkel og effektiv måte å holde direkte kontakt med kundene i nettbutikken

A simple yet powerful app has transformed my customer communication into a seamless and efficient experience.