Shopify Inbox

I used this app to help me do customer support. Thanks for the support as my works easier than before.

The app started off pretty rough, but Shopify has done a great job of improving it. Highly recommend as it integrates nicely with the Shopify dashboard.

PCでもスマホでも対応できるので助かってます
商品のタグをつけられるのでおすすめの商品も提案しやすいです。
また自動応答設定も簡単なので休業日にはその旨も自動的に伝えてくれるという点も良いです。
ただし返答した回答をお客様が確認したのかが分かるともっと良いです。

Es super fácil de manejar y nos ha ayudado con muchas ventas, la recomendamos al 100%, visita nuestra web para que lo veas, botanicaonline.net

This is a very helpful tool on how to connect with your customers as soon as possible. It helps to get a pop-up saying you are getting a message so you can answer quickly.

I'm going to go out on a limb here and rate this app 5-stars because it holds enormous potential. Here is a list of low-hanging fruit for Shopify: 1. I can't add link titles to FAQ;
2. I can't launch live chat when users click a button or link;
3. Add support for inbound emails.

niggassd

If you haven't added a live chat option this is great...

The Inbox app from Shopify is excellent, it features:
- Quick replies for pre made replies
- Add product links to the chat
- Assign chat to staff
- You can send photos
- There is a dedicated mobile app for ios and andriod.

but it's not perfect: here's a list of features I wish it had:
- Option for Private chat
- Email the chat transcripts
- Video calling options

Also, on occasions it can be a little slow on the notifications. Also sometimes store collaborators get notified of chats... these issue to one side. I really love the live chat though and so far it has added value to our shopify store.

COOOLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLCOOOOLLLLLLLLLLLLLL

muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos