리뷰 (4,729)
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평점별
Great app!
needs a photo of staff
Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.
I recently set up the app on my Shopify shop. I love being able to talk with customers and helping them online with their questions.
Cette application est parfaite!
Because it's great
Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.
launched my website and made my first sale after 3 days! That may not sound like much as to other businesses, but it was for my small business and this chat was what made it happen because I was able to chat with the customer and she placed the order! so happy
That is awesome, so glad to hear the app is working well and has helped to secure orders for you. Thank you for your feedback. -Ivy, Shopify Support
It can't support guide visitors to leave emails, not phone numbers in North American. We can't adjust the setting.
Not really impressed. Seems to slow site down and when I asked for help to change the Chat with us to Chat with me, I got a canned response that didn't address the issue.
Hey, Andrea. Thank you for taking the time and sharing this feedback with us! Though the site speed could be contributed by multiple factors, we'd recommend testing the performance using different devices or networks. If you're still experiencing issues with the performance/speed, then we'd be happy to take a closer look at your account. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request.
As for adding a custom greeting message, we've got a step-by-step guide on that right over here: https://bit.ly/2AWw5VA. If you need further assistance with changing the appearance of Shopify Inbox, don't hesitate to get in touch with us. Cheers! -Elias, Shopify Support