Shopify Inbox

Love how you can see what the customer has in their cart. So helpful and how long they have been our customer for. This is very good.

it's fast and easy communication way to respond customer's query

This is a ONE STAR review but when I tried to submit one star, it would not submit. I tried over and over again, but it kept rejecting and refusing to submit. So if you see this, know that I only gave it more stars so it would let me submit. I'm telling the truth for others to know. It should have been ONE STAR. I'm taking screenshots of everything to keep as proof.

What it did by refusing to let me submit ONE STAR means that this app that "supposedly" has 5,568 --- 4.7 stars --- is lying to the public because it forces people like me to give higher stars because it won't let us submit ONE star. It would only let me submit after I gave it more stars. So if you don't see one star reviews, it is because this app is lying and misleading Shopify shop owners by forcing reviews to be higher than they are, and its rating really has much lower 4.7 stars at 5,868.

This is my real review:
The app has no info to show me how to see what my customer sees. I can't see what my store's "sender" contact info is, and there is no way to find it or adjust it in any settings. And most of all, the app says my customer has no orders, but they DO have orders. There is also no help or support for it either. If you really care, email me to help me with a solution and stop preventing reviewers from leaving honest reviews with truthful feedback. Fix your app instead!

I like the options and the AI responses after reading what the customer said. Very good!

It's good but I wish if I could chat with all platforms like before. iMessage, Messenger, WhatsApp etc...

It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.

Love it so far! Wish I could get everyone to submit customer support emails through this app!

It has lots of tools that will help to reduce your work and increase sales

Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.

fluide et fonctionnel