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Simple d'utilisation !
Pretty handy. I like how this app gives me recent orders and interactions we may have had in the past for context.
Si me gusta su aplicación, simple pero cumple con mis necesidades y por el momento si la recomiendo.
This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!
i love it thank you all for this. great work you are amazing i love it thank you all for this. great work you are amazing best regards
I'd love it to be better integrated with the admin pages - aside from that - its pretty neat!
Love the ability to chat with customers on my site. Would love the option to have an away message outside of business hours.
Hello Bloomingdeal$ Furniture Store, thank you for your review and feedback! Glad you love the ability to chat with customers.
For availability hours, we are working on adding that feature so keep your Shopify Ping app up to date!
There is a great Shopify blog post on the benefits and best uses of chats. I highly recommend this read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat
Hope that helps! Get in touch if you need anything else.
Best regards,
Veronica N.
Senior Support Specialist - Ping
It is a good app that allows customers to ask direct questions. however; the delay in getting the notifications sometimes means the customer has left the site. It does send the response via email but sometimes it would be good to interact with the customer straight away - otherwise a great app
Thank you for taking the time and sharing this review. We're delighted to hear that you're finding our app good for interacting with customers. We can definitely agree that it would be good to interact with customers straight away, and we'd be happy to pass your feedback about the delays and live interactions with our development team. Cheers! -Elias, Shopify Support
Perfect
es una forma increíble de no perder ventas, desde luego la app funciona genial. de las 3 veces que me han escrito por el chat, en 2 he cerrado venta