리뷰 (4,745)

전체 평점
4.8
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2022년 2월 14일에 편집됨

I am using this app to talk to customers/shoppers who visit my store. Generally I like it. Would be nice to be able to set the app to pop up on my PC screen whenever someone sends a message. Most of the time, I do not see the messages immediately. Also, a bit of a tutorial on setting it up, etc. would be very helpful going forward. Bottom line, you're on the right track here - I like this app a lot! Kudos!

electricbyke
미국
앱 사용 기간 12일
답글 Shopify개 2022년 2월 24일

Thanks for taking the time to leave us a reply, Electricbyke! We're happy to hear that Inbox has been bringing value to your business! You have some great suggestions here, and we always appreciate feedback. I'm going to pass these suggestions along to our product development team so they can look into adding them down the line. In terms of a tutorial, we do have our help document that goes over set up steps (https://bit.ly/3sdVbaF), but we recognize that additional resources may be helpful for some. Thanks again for your review! - Imogen, Shopify Support

2022년 8월 9일

Love it. Solves a lot of problems. now we can manage business, our customers from my mobile 24x7 from anywhere and also monitor all the customer communications. This has really boosted our sales.

Ayurzon
인도
앱 사용 기간 12일
2022년 4월 25일

The order check function and auto-response are useful. But it has no idea what the customer is viewing so that's not good for sales. Wish could improve it.

Mars Hydro Japan
중국
앱 사용 기간 12일
답글 Shopify개 2022년 5월 27일

Hi, there. Thanks for taking the time to leave a review for us! You should be able to see the product that the customer is chatting about within Shopify Inbox, as well as the page that they're currently viewing. Is there additional information that you're looking to have shown? If so, please reach out to us at inbox@shopify.com so we can take a record of that feedback and pass it along! -Imogen, Shopify Support

2022년 8월 22일

Hace poco tiempo que la he instalado en mi web, pero de momento me parece genial, muy fácil y funciona bastante bien.

MÏAU ORIGINALS
스페인
앱 사용 기간 12일
2022년 11월 8일

vraiment utile il me permet de convertir les clients qui ont des questions au moment de l achat. ils écrivent souvent pour poser une question et quand tu es en ligne tu réussi à les convertir.

Bella-Canada
독일
앱 사용 기간 12일
2022년 3월 22일

Nothing to add. Does it's Job very smoothly. It is embedded to your shop as a sales channel. FAQ and premade answers are a good tool.

Urban Hochbeet
독일
앱 사용 기간 11일
2022년 11월 25일

Shopify should have increased this a long time ago! Game changer for our business. Customers feel comfortable using it. They also get email replies so they don't have to hang around. All previous order information is available to.

Mo Bro's
영국
앱 사용 기간 11일
2022년 5월 1일

Really handy app for keeping track of customer correspondence. Would love to be able to filter by message source (e.g. Shopify direct, Instagram), otherwise this has everything I need!

Charlie and Fox
오스트레일리아
앱 사용 기간 11일
답글 Shopify개 2022년 6월 6일

Hi there, Charlie and Fox. Thanks for leaving a review for Shopify Inbox! We're so happy to hear that the app has been good to you! We agree that having a filtering feature so you can address messages from particular sources would be nice to have. I'm happy to say that I've passed this feedback along to our Product Team for their consideration. Though I cannot comment on any timelines, you can feel confident knowing that our Team sees the value of such a feature. Thanks again for your review! -Imogen, Shopify Support

2022년 6월 19일

It was a great trial we had for this product... we may use it in the future. For now we will explore other options

The Beefeater Steakhouse
캐나다
앱 사용 기간 11일
2022년 10월 1일

Shopify Inbox is such a great app because it gives me the ability to stay on top of my customers' FAQs, feedback, shipping statuses, and product information. I simply love this app!

Embattled Clothing
미국
앱 사용 기간 11일