Shopify Inbox

It offers a more immediate way to have interaction with my customers. Not all customers want to phone, and emailing back and forth is not always the best option for people. Having a chat option on my site has increased my exposure and has definitely led to an increase in sales.

I figured it was free so what could it hurt to give customers another option to contact us. Turned out to be the most used form of outside contact from customers. We love that it logs the conversation for reference later. We bundle products for customers into a complete solution and it helps to look back on everything that was discussed. Even more so when it is after hours and you are not able to take notes until back in the office. Install it!

Search function needs to be better and would be good to be able to star conversations or categorise them.

Great tool to communicate

Buona applicazione, non complicata nell'utilizzo. Consente una buona interazione con i nostri clienti.

really handy to have immediate and direct conversations with customers

Very Good

Great experience!

What an app! There are issues sometimes like messages being delayed on the mobile version but if you are in the office then it's flawless. Great job shopify

very nice and great.