Shopify Inbox

Easy to use and quick

Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.

Very easy to use both online and on a mobile.

Customers love to use this app and it is great for ensuring we miss nobodies emails.

Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.

Very useful and easy to use

The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.

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Love this app. Would really appreciate if you put an additional field for phone number. Thanks in advance!

works well fore us

I'm incredibly satisfied with the app and my overall experience with Shopify! Having migrated from WordPress and WooCommerce, where I had a dreadful experience, as it crashed in just one day, I can't express how thrilled I am to be here! Especially since my company produces custom luxury faux fur coats, and having an online chat feature for direct sales is crucial for us.