Shopify Inbox

Easy to use and glad I am able to have the app on my phone so I do not miss any messages from my customers.

I like at if a customer has a question about a specific book and they have it in their cart, I can easily know what they are asking about.

Always looking for the best ways to serve our customers and generate revenues.

Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.

Good App that links well to order enquiry status. With a bit more control over the position and size of the widget I would have given 5 stars

It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.

I really like it, I like that I can see all of the customer's history when they contact us and the ease of the app is awesome too!

great way of customers being able to ask questions immediately without having to search for an email address and I think has converted browsers to buyers

The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.

Shopify Inbox has been a game-changer for managing customer interactions! It's intuitive, efficient, and really helps streamline communication.
Highly recommend for any e-commerce business looking to improve customer service.