Shopify Inbox , 리뷰 4,256개
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Good App for shopify. Good user experience
Great service to help customer's & conversions. Could be improved but great for what it has to offer
I like the fact that I can directly communicate with customers and solve their problems.
The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages.
But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to.
It would be nice to have a setting, where this can be enabled or disabled.
Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support
I do like the way we can teach the Inbox how and what to respond in some situations.
In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature:
The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.
its pretty straight forward
So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.
This is a really good way to be in touch with your customers and hence convert more
Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.