Shopify Inbox , 4 542 vurderinger
Raffiner
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Etter vurdering
Just ok. Needs significant more customizations options. Logos, branding, custom messages, FB messenger support.
Está muy buena por el momento ni una queja, tenemos apenas 3 días usándola, pero excelente gestión del chat.
Insane app, no joke, if you're a newbie in the domain, it's an insane tool, thank you Shopify. Really easy to use.
This chat ONLY work for apple users if you have costumers using android or windows then this app is not for you.
Hello UNIQ Uniformes,
Thank you for your feedback, and I'm sorry that you are frustrated about some limitations of Shopify Chat. To be clear - customers visiting your store on ANY browser or device will be able to see and use Shopify Chat.
If you have both Shopify Chat and Apple Business Chat turned on for your store, then visitors using Safari or an Apple device would see the Apple Business Chat option, and all other visitors would see Shopify Chat.
I will reach out to you directly to follow up.
All the Best,
Ellen
Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!
no support for language translation. what a fluke. other than that quite good
no workflow on top of a default FAQ.
Hello. Thank you so much for writing to us and sharing your experience. It is very helpful to know how users prefer to work with our app, and I've made sure to pass your feedback along. -Olivia, Shopify Support
I am moving back to Tidio
Very disappointing since is a feature from Shopify. Conversations as not keep together, the system starts a new one after a short time and to get worst there is no customer name so I am don’t know if is a new conversation.
its incredible to use and so easy, makes business so much easy and my accounts manager Genisus was amazing.
working great! wish I would have found the app sooner! makes communicating with our customers easy and helping to boost sales!
Hey there, Are we able to switch off app just on desktop? Desktop's appearance is not good enough like mobile and i wanna close the button in there.