Omtaler (5 750)
Raffiner
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Etter vurdering
Love this app for my business! Super efficient to maximize your customer service and to ensure you don't miss out on sales when customers have questions & can't find what their looking for.
I'm using this app it's very good for a small business, it's free, it don't have too many options see it on my site ezcellusa.com
Great app, it helped me secure many sales and answer any questions that customers may have before purchasing. So really happy and highly recommend it!
A penas llevo días comenzando en esto de ventas on linea! mi conocimiento es muy poco... pero le veo grandes oportunidades económicas ! aquí hay mucho potencial
Pretty nice native feature, helps to keep your shop organized without the need for a million third party apps.
Hello Cosmos Gear Co., thank you for your 5 star review and feedback! We really appreciate you taking the time to let us know your thoughts. Wishing you great success in your ecommerce journey!
Best regards,
Veronica N.
Ping Support
Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.
So glad Shopify has added this feature. The app is downloaded to my phone and can be used on-the-go. Has already boosted my sales.
After installing this app. I have started receiving many messages, which are nuisance sometimes. However interaction with potential customers actually give more relief to them which, I believe, lead to worry free shopping. So overall this app. helps my business.
This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively.
I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.
Can't set opening hours and the notification does not work every times. better just when its closed let costumers write email right away or send on Messenger
Hi Ledimporten,
Thanks for taking the time to submit feedback and a review!
Currently, only iOS users are able to set hours of availability within the Shopify Ping app for Shopify Chat. We understand how this is an important feature for merchants and our developers are working this feature on Android and Web/desktop. I don't have an exact date for when this feature will be available on Android. But keep an eye out for app updates!
If you have any questions issues or additional feedback, please feel free to reach us at ping@shopify.com. We continually work towards making Shopify Chat a better app and rely on your feedback!
Thanks again,
Ruby C.
Senior Support Specialist - Ping