Shopify Inbox

I would recommend a Shopify Inbox for Shopify Store

So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.

I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.

I like the fact that I can directly communicate with customers and solve their problems.

It works as advertised, just a little slow.

This is a really good way to be in touch with your customers and hence convert more

I would recommend the app to any Shopify website owner because it is very convenient to manage communications with the customers even if we're not online when they send a message. I gave only 4 stars because even though I was working on my website the inbox window did not open when the customer opened a chat. I was alerted later to a message in the inbox.

This is good, but I need more effective inbox.

Easy for customers to get answers they would need.

enjoy the ease of contact with customers questions