Shopify Inbox , 4 593 vurderinger
Raffiner
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Etter vurdering
Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.
This app makes it easier to stay in touch with the customer and possibly even engage them. It is a great tool that can convert curious visitors into customers. It is good that you also receive e-mails that there are unanswered messages, so that you do not miss responding to customers
Easy to use, helps our customer service team answer quickly and keep track of the conversation.
GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL
Customers love to use this app and it is great for ensuring we miss nobodies emails.
Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.
No problems at all using it. I am able to answer peoples questions with ease using it.
Great tool for customers to get answers quickly. Quick answers are a great addition and we've noticed how much customers appreciate an instant response. Easy to use and the mobile app works great. Would like to see it tag customer orders in Shopify.
Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION
Easy and lets me get my job done with quick communication from phone or store admin areas.
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.