Omtaler (5 741)
Raffiner
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Etter vurdering
Shopify Inbox is extremely useful, which allows me to obtain emails from my customers and respond at an appropriate time.
De momento cumple las expectativas básicas y eso está bien. Nos gustaría que en el futuro incluyan el manejo de horarios, de forma tal que tras establecer un horario laboral se pueda enviar un mensaje de ausencia (tienen algo similar implementado, pero no se maneja con horarios). Deberían eliminar o al menos dar la opción de poder desactivarlo/activarlo a demanda, la parte de que el chat registre en la web de forma automática al prospecto que conversa por primera vez dando su nombre, apellido y correo. Eso termina creando conflictos porque el cliente no sabe que se ha registrado y cuando ya lo intenta, no sabe su contraseña ni ha recibido un correo de invitación.
Loved it, it has separate mobile app as well. i wish it has more features and some more functionality.
I really like this app except that you can't type paragraphs. As soon as you hit the return key to make a new paragraph or if you forget and hit the return key by mistake, it sends the message before you are done with your message. It would be really helpful to be able to make paragraphs in the message to the customer.
Thank you for taking the time and writing this review! We're delighted to hear that you really like our app and we greatly appreciate the feedback! We can see how being able to type paragraphs and change the function of the return key would be really helpful, and we'd be happy to pass your suggestion along to our development team for future considerations. Thanks again! -Elias, Shopify Support
Muito boa a app! Porém, falta adicionar etiquetas às conversas. Quando houver esta opção, migro a 100%
Ótima meus amigos, estou a conhecer.. Obrigada
ÓTIMOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
We use this app quite a bit.. like it so far.. the ability to search through previous conversions would be nice..
Hey, there! So glad to hear that you're liking the app. I can absolutely see how helpful a search function would be in the app, so I'll be sure to pass this on to our development team for you. Thank you! - Brie, Shopify Support
Works as expected with lots of room to grow - You can integrate IG/FB with it so all in 1 place. :D
Un descubrimiento que nos ha hecho ganar muchos puntos. No le doy un 5 porque creo que aun puede dar mucho mas como por ejemplo la posibilidad de unir whatsapp
Works great! Finally! A very useful feature from Shopify that makes life so much easier. Still needs a create order function while directly messaging customers, and to be able to send a checkout link in the chat to a customer without really leaving the window would be very good. I look forward to more of these updates from Shopify! Thanks!
Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is working great and making life easier for you. We also appreciate the feedback about having a create order function and send checkout links to customers without leaving the window - we'd be more than happy to share these suggestions with our Development team for considerations in future updates. Cheers! -Elias, Shopify Support