Shopify Inbox

Pros:

1. instant answers

2. getting customer info

3. free

4. ability to engage

Cons:

1. and 2. no way of removing from certain pages like the landing pages, this leads to my next problem where you can't remove the notification 1 in the right hand corner for new customers unless they manually touch the chat box. this is bad for anyone with ocd or adhd. its distracting on a page meant for conversion!

3. can't change the size of the chat bubble

4. no unsend option on text

5. no pc scrollbar for instant answers

it;s good

It's good so far.

This is an amazing feature! I am able to respond timely to all customer request.

its great

Everything good

Très pratique, cette application permet à vos visiteurs de poster des messages et de poser des questions sur vos produit.
Inbox fonctionne comme une boîte de messagerie traditionnelle.
Sans avoir à utiliser un système complexe et payant.
Je recommande vivement cette application.

Einfach und easy. Mit tollen Automatisierungen

Excelente aplicaciòn de la plataforma, asì es màs fàcil poder contestar directamente a los clientes sin tener que bajar diferentes apps.

good way of communication with our customers.