Shopify Inbox , 1.603 avaliações

Classificação geral
Número por nível de avaliação
  • 65% das avaliações são de 5 estrelas
  • 17% das avaliações são de 4 estrelas
  • 6% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
20 de março de 2023

It blocks the whole page and does not let the visitor exit. If they reload the page, it loads back up. This is a horrible experience.

Estados Unidos
17 de março de 2023

I am using it for last one year and i found it Excellent App with user friendly interface and amazing its 100% FREE.
Highly recommended.

15 de março de 2023

Insane app, no joke, if you're a newbie in the domain, it's an insane tool, thank you Shopify. Really easy to use.

Guiana Francesa
Tempo gasto no app: Aproximadamente 5 horas
15 de março de 2023

Best chat App ever! i really like the fact that all the client info are connect to the app.It make the experience very good and optimize your time when your are assisting a client since you already have all the details. Love it

Tempo gasto no app: 22 dias
14 de março de 2023

Muy practica para conversaciones con los clientes, tiene herramientas para hacerles llegar más fácil los productos a los clientes.

Distribuidora Alhóndiga
Tempo gasto no app: 5 meses
14 de março de 2023

App is functional, but is very limited in appearance. Don't make the chat function pop up in a massive box every time someone visits the store. It should be a small icon that expands. Also, add the ability to collapse the space where the instant answer questions go when I do not want to use them. I uninstalled and will check again in the future.

Persimmon & Co.
Estados Unidos
Tempo gasto no app: 12 minutos
Shopify deixou uma resposta 14 de março de 2023

Hi, Persimmon & Co.

Thank you for sharing your experience with us. We're sorry to hear the app did not service your business needs. I can certainly understand wanting the chat box appearance to fit at a smaller scale and the ability to collapse where you input questions/answers. We appreciate you sharing your feedback and have communicated this with our development team to look into reviewing this in the future. - Victoria, Shopify Support.

13 de março de 2023

Très efficace pour chater avec ses clients, dommage que le client ne recois pas le message pour email avec notre adresse email professionnelle

Euro Berger
Tempo gasto no app: Aproximadamente 2 meses
13 de março de 2023

Certainly does the job for a free app. Multiple staff members can respond which is a great feature. The only thing is we get double emails as one goes to the primary shop email and the second for all staff.

EF Skin
Reino Unido
Tempo gasto no app: 14 dias
12 de março de 2023

So far so good on installing the app, was nice and easy. I would like the option to change it from saying 'Chat with us' to 'Chat with me' - I, like many am a one person business and would like it to be more personal by saying me rather than us.

Nicoles Jungle
Reino Unido
Tempo gasto no app: Aproximadamente 1 hora
10 de março de 2023

Below average rating. This app do not support customer chat without insert their first name last name and email. There is no option to turn off. which is not convenient for them when their just want instant message.

First Reply can not insert link. That means when off hour, customer may not contact us through whatsapp. But its official i believe it works faster than competitor apps.
Tempo gasto no app: 1 dia
Shopify deixou uma resposta 14 de março de 2023

Thanks for taking the time to write to us. We appreciate your needs for an "anonymous" function and the ability to contact via WhatsApp. I have logged your feedback with our developers and we will be sure to consider it for future developments. -Olivia, Shopify Support