Shopify Inbox , 2.683 avaliações

Classificação geral
Número por nível de avaliação
  • 72% das avaliações são de 5 estrelas
  • 15% das avaliações são de 4 estrelas
  • 5% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
27 de novembro de 2023

I think it is great. Much easier and better, and much more efficient than emails. Just wish there was a link to where I could include in my contact form as a few customers still send messages via email and then our response often ends up in their spam box and goes unseen. Inbox is great because there is no dropped communication.

Hannah Rose Vintage Boutique
Estados Unidos
Quase 2 anos usando o app
30 de novembro de 2023

Easily links client profiles to chats, allowing our team members instant access to orer history and cart contents. This saves a countless amount of time and allows us to provide customized service to new and existing clients!

Garage Auto Sports
Quase 4 anos usando o app
21 de novembro de 2023

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Little Stinkers Belleville
Mais de 1 ano usando o app
15 de setembro de 2023

This app is extremely helpful and as a result I haved closed some sales that would have otherwise disappeared into the abyss. An essential tool to speak with legitimate customers and I highly recommend it.
The only problem I have is much the same as the previous comment. Although I block them NIGERIA is a massive problem on this app. I Often get hit with "so called shopify agents from nigeria trying to solicit business, who have very thick skins and do not take no for an answer no matter how disinterested or unfriendly your response is- in other words scam artists" who badger me from dusk to dawn multiple times a day. I have been driven to responses that are not usually part of my vocabulary. I do appreciate the ability to block them as they pop up but it does not take away the frustration of having to deal with them.

África do Sul
Mais de 3 anos usando o app
27 de novembro de 2023

An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams

Estados Unidos
Mais de 2 anos usando o app
27 de outubro de 2023

I love this app. I've had many real time and other conversations with customers that have led to sales because of Shopify Inbox letting me know right away that a customer wants to communicate.

Mr. Joe’s Really Big Toys & Collectibles
Estados Unidos
Quase 2 anos usando o app
13 de outubro de 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Países Baixos
Aproximadamente 2 anos usando o app
26 de novembro de 2023

Excellent app. Stopped using paid apps as this was so easy to use and had all the features we required and is free. Recommend you try it for your business too. MLx

Magnolia Lane
Mais de 2 anos usando o app
23 de outubro de 2023

Shopify Inbox is helpful. It makes it easy for the potential customer to ask questions about the product. You have a better chance of converting them and making the sale.

Kelly's Department Store Waterford
Quase 2 anos usando o app
28 de novembro de 2023

This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!

Kamala's Own Perfumery
Estados Unidos
Aproximadamente 2 anos usando o app