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1. 建议可以打标，比如不同颜色，对于有些客户信息，可以根据打标来进行先后处理。
2. 可以有文件夹，比如关于退货相关询问，可以转移到退货文件夹，关于操作，可以转移到操作的文件夹；
以上，谢谢
Great Experience
とても動作が軽くて使い勝手は良い。スレッドのオープン、クローズの操作でグリーンの円にチェックを入れるUIはややわかりづらい。
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fast
Its amazing
Is there a way to have it optional providing the name and email address to continue the chat? It might discourage people from starting a chat at all if they want to ask just a quick question.
Hi, thank you for your review. For context, the reason behind the email address requirement prior to chatting is to allow merchants to follow up with customers in case they leave the chat or store. I can totally understand your perspective however, so I'll be sure to pass along your thoughts to our internal development team. Thanks again! -Kimi, Shopify Support
Greatt
tres bien
Groovy