Avaliações (5.761)

Classificação geral
4,7
Número por nível de avaliação
  • 78% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
14 de novembro de 2023

we enjoy it

Pure Living
África do Sul
Quase 3 anos usando o app
Data de edição: 6 de setembro de 2022

Shopifyの標準機能として、よくできていると思います。
スマホのアプリはよくできていて、お客さまの問い合わせにすぐにお応え出来ます。
FAQのツリーと統合できたり、簡単なフォームをお客さまに提示できると尚良いです。

備前屋本店
Japão
Quase 3 anos usando o app
Data de edição: 20 de fevereiro de 2024

I used this app to respond to customers. Since I am new to Shopify, its a great feature to help me respond quicker.

Sterling Dove
Estados Unidos
Quase 3 anos usando o app
20 de fevereiro de 2023

Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.

Schmückstück
Alemanha
Quase 3 anos usando o app
2 de junho de 2022

Easy to use and install. Customers seem to really like the convenience of sending a quick message and I like the ease in which I can answer them. I highly recommend it.

CastleWare Baby
Estados Unidos
Quase 3 anos usando o app
Data de edição: 6 de março de 2021

Great app to use for customer service and I'm using this app for the last 7 months in different stores first it has some issues but now it's fine

AliJayGlobal
Canadá
Quase 3 anos usando o app
Shopify deixou uma resposta 10 de março de 2021

Hi AliJayGlobal, thank you for the awesome 5 star review!

I'm so glad to hear that Shopify Chat has been great tool for providing customer service. Hopefully, you are seeing an increase in conversion too. Our developer team is working hard on taking our merchant feedback to improve the app with every version released.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

30 de setembro de 2022

I love this App It even works on my phone and I dont miss a sale opportunity it just works. A MUST HAVE!

AndreaGioco Anime
Estados Unidos
Quase 3 anos usando o app
24 de fevereiro de 2022

I'm so grateful for this app! I have successfully converted sales by connecting directly to my customers and answering their inquiries. The Shopify Inbox added a layer of trust and professionalism to my store.

Thicc & Curvee
Estados Unidos
Quase 3 anos usando o app
13 de novembro de 2023

Excellent facon de commniquer avec nos clients.

Vox & Oz
Canadá
Mais de 2 anos usando o app
1 de junho de 2022

It's easy to use and integrates FB's consultation. Nice and great! It would be better if it could support video uploading.

geneinno
Estados Unidos
Quase 3 anos usando o app
Shopify deixou uma resposta 23 de junho de 2022

I'm delighted to hear that you've found Shopify Inbox to be easy to use and helpful for your business! Thank you for writing your review and sharing your feedback here.

I can also see why being able to add videos to Inbox conversations would be helpful when conversing with your customers, and I'll be sure to pass on your suggestion to our development team. Thanks again! -Victor, Shopify Support