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This shopify inbox help us organize all the messages in location. Keep the good work on this and thank you.
There are a lot of negative reviews about this app, but I've been using it for a couple of years and really like it. It has improved a lot over that period. It used to be that messages could get lost, but that's not the case anymore. You can see if a customer is still online and if they're not the replies are sent by email. IOS users get the replies via Apple Chat (if you set that up). Ideally, I'd like the option to be able to hide the icon and instead link to chat, e.g. from a contact-us page or in a menu, but otherwise it works for us. Great app for no additional cost.
Thank you for providing your review and for letting us know how you were finding Shopify Inbox, and I'm delighted to hear that it's been of use to you! I can appreciate why hiding the icon would be better for you and I will pass that information on to our development team. Thanks again and we greatly appreciate your feedback. -Victor, Shopify Support
Recibo los mensajes y es fácil de navegar, tiene buen diseño, está bien, garcias, es útil para que los clientes resulevan dudas
Hey its an awesome super simple APP ... slightly limited be awesome to have the ability to add another 2-3 auto questions but otherwise zero complaints savvytouch.com
Riktigt bra sätt att ha kontakt med kunderna.
Fungerar väldigt bra och stabilt.
Ger ett professionell intryck för kunden.
Je trouve cette application vraiment bien pour le service client. On peut répondre aux messages très rapidement.
Groovy
It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc
Hello,
Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it.
Best regards.
Die App ist super übersichtlich und einfach zu nutzen.