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This app is useful, easy to use, I use it in my store and I recommend using it. To the dev: I would suggest making an improvement on the contact, where we have the user name and bellow we have messaged you from [Page title], currently, it shows only the page title and it's not enough, would be good if we add some unique information like SKU or the link to the page, a lot of users contact me and asking me a question about the product without saying the product name.
Thank you for taking the time to share this review and recommending our app! We appreciate the detailed feedback, regarding capturing unique product information to help merchants identify the products that customers are inquiring about, and we'd be more than happy to pass this suggestion along to our development team. Cheers! -Elias, Shopify Support
yea.
Amazing, using it for months now, it's a great alternative to tawk.to where we can combine all of our platforms into just one
i like how it links the customers orders to their messages so i know how to respond. I can get messages easily emailed to me when I'm not online.
Good !Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good ! Good !
Great and free app. Thank you Shopify
Good and easy to use. Fit my team's workflow nicely. Straightforward interface and official apps are always nice as they integrates seamlessly
A very useful app, aside from being free. It's very convenient to use from a PC and Phone. Hopefully, this will stay free as it helps me interact with my customers easily. Good job to the developers and Shopify.
Easy to use
Using this tool can definitely simplify the process of running your store