Shopify Inbox , 4.307 avaliações
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IT works great!
Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export any chat. You can't email the chat to yourself or a customer. You cannot even copy/paste the chat transcript into a document. It just doesn't copy correctly. Further, your customer cannot log back in and see this chat. I'm pretty confused on why this app is getting so many 5 star reviews. I have used quite a few chat apps and I was suckered into this one because it's free and I generally think highly of shopify apps. However, this app just doesn't cut the mustard. I'm ditching it and getting something that has chat transcripts that can be sent to my primary customer service email address so that I can always share it with a customer. Very disappointing app.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Really easy to use, love it.
Eine mühelose Integration in deinen Shopify-Shop sowie eine verlässliche Kommunikation mit deinen Kunden sind gewährleistet.
Very good.
Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.
works very well!
Funziona molto bene e permette di completare le vendite nel momento in cui i clienti hanno bisogno di maggiori informazioni oppure di acquisire fiducia nel commerciante.
Beautiful Shop and all the products are nice.
It has been nice to have a direct line to customers that is trackable for both the customer and I.