Shopify Inbox , 4.307 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 77% das avaliações são de 5 estrelas
  • 14% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
24 de abril de 2024

IT works great!

Sprout Babies
Estados Unidos
8 meses usando o app
7 de janeiro de 2024

Caution - this app has some very serious omissions. It's absolutely NOT ready for prime time. It's missing some essential features. On the plus side, easy to install, use, and find integrated customer info. But the down sides are pretty major. If you ever run into a problem with a customer, and you need to be able to share a prior chat with that customer, you won't be able to. You can not export any chat. You can't email the chat to yourself or a customer. You cannot even copy/paste the chat transcript into a document. It just doesn't copy correctly. Further, your customer cannot log back in and see this chat. I'm pretty confused on why this app is getting so many 5 star reviews. I have used quite a few chat apps and I was suckered into this one because it's free and I generally think highly of shopify apps. However, this app just doesn't cut the mustard. I'm ditching it and getting something that has chat transcripts that can be sent to my primary customer service email address so that I can always share it with a customer. Very disappointing app.

Pandere Shoes
Estados Unidos
2 meses usando o app
Shopify deixou uma resposta 10 de janeiro de 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

31 de janeiro de 2024

Really easy to use, love it.

Winks Design Studio,LLC
Estados Unidos
Quase 2 anos usando o app
26 de fevereiro de 2024

Eine mühelose Integration in deinen Shopify-Shop sowie eine verlässliche Kommunikation mit deinen Kunden sind gewährleistet.

beskandi
Alemanha
4 meses usando o app
27 de março de 2024

Very good.

LOOSAFE
China
Mais de 3 anos usando o app
26 de janeiro de 2024

Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.

SUMSTUFF4U
Estados Unidos
4 meses usando o app
11 de abril de 2024

works very well!

HOTROD MUSIC SOURCE
Estados Unidos
3 meses usando o app
26 de março de 2024

Funziona molto bene e permette di completare le vendite nel momento in cui i clienti hanno bisogno di maggiori informazioni oppure di acquisire fiducia nel commerciante.

Formulastore Sanremo
Itália
3 meses usando o app
21 de fevereiro de 2024

Beautiful Shop and all the products are nice.

Saba Style Hub
Estados Unidos
12 dias usando o app
3 de janeiro de 2024

It has been nice to have a direct line to customers that is trackable for both the customer and I.

Katz Cupz
Estados Unidos
9 meses usando o app